By registering or purchasing on our site, you agree to the policies set forth herein. If you'd like to review these policies further, please contact our office prior to placing an order.
Buyer may only return product with prior written authorization, all returns must be accompanied by a SupplyDIRECT, Inc. Return Merchandise Authorization (RMA) number written on the outside of the shipping container with copy of the number inside the shipping container and note describing purpose of return.
Stock items may be returned freight prepaid in complete, resalable, damage-free condition, subject to a restocking fee, within 30 days of original shipment.
Special Order and Custom Order manufactured specifically for the customer cannot be returned.
SupplyDIRECT, Inc. will be reimbursed for reasonable attorney's fee and cost of collection on, or assigment of, any non-payment or past-due bill, regardless of whether judicial action is undertaken. The buyer agrees that the jurisdiction and venue for any dispute under the contract are proper in Cobb County, State of Georgia.